Terms of Use and General Definitions

These Terms of Use and General Definitions (the "Agreement") govern your access to and use of the website, booking systems, databases, and services of the GlobTravLink platform (the "Platform"), owned and operated by Universe Travel & Business (the "Company"). This Agreement is a legally binding contract between the Company and any individual or legal entity using the Platform.

1. LEGAL GLOSSARY OF THE PLATFORM

• Company — Universe Travel & Business, registered under the laws of the State of Florida, USA, acting as the Platform operator, technological intermediary, or host of its own original travel programs.
• Platform — The GlobTravLink website and digital ecosystem, mobile interfaces, software solutions, and all associated booking and promotional tools.
• User — Any individual or legal entity accessing the Platform, utilizing its services, or completing the registration process.
• Client (Tourist) — A User purchasing any travel services, trips, and related products (including, but not limited to: ocean and river cruises, land tours, excursions, hotel, resort, and villa bookings, car, bus, and yacht rentals, event and sports tickets, flights, specialized fishing tours, camping trips, and expeditions) strictly for personal, family, and other non-commercial purposes.
• Partner — A User conducting commercial, promotional, or professional activities using the resources of the Platform. Partners are divided into two strictly separate categories:

Agent — An independent contractor engaged in promoting and selling the Platform's travel services, advising Clients, preparing necessary documentation, coordinating individual and group bookings, and communicating directly with tour operators and cruise lines. Agents are also authorized to recruit new Agents and Suppliers to the Platform, provide training, offer mentorship support, and build their own independent referral sales network to increase personal income under the approved Company Compensation Plan.

Supplier — An independent contractor, third-party corporate entity, or sole proprietor directly providing final travel, transportation, excursion, or leisure services (including, but not limited to: cruise lines, hospitality chains and hotels, car rental and yacht charter companies, transport and logistics providers, theme park and safari operators, private campsite and land owners, as well as certified individual guides, translators, and customized tour organizers).

• Company-Hosted Services — Specialized travel products, tours, excursions, expeditions, corporate retreats, camping trips, or large-scale events designed, organized, managed, and executed directly by the staff and resources of Universe Travel & Business, which are explicitly marked on the Platform as "Universe Original" or "Hosted by Universe".

2. LIMITATION OF LIABILITY AND MINOR POLICY

2.1. For all travel products and services listed on the Platform by third-party Suppliers, the Company acts strictly as a technological intermediary (Intermediary / Booking Agent). The Company is not a direct seller, carrier, or owner of these services and bears no liability for any acts, errors, omissions, negligence, breaches, or force majeure events caused by third parties.

2.2. For Company-Hosted Services (marked as "Universe Original"), the Company acts as the Direct Provider (Principal / Tour Operator). In such cases, the Company's liability is governed by the material laws of the State of Florida, strictly limited to direct proven actual damages resulting from the Company's gross negligence, and shall under no circumstances exceed the amount actually paid by the Client for that specific product.

2.3. Minor Policy: Individuals under the age of 18 may not independently create accounts on the Platform. Bookings for any services involving minors must be made exclusively by their legal parents or official guardians. The legal representative assumes full legal and financial responsibility for the health, safety, and actions of the minor during the trip.

2.4. Waiver and Release: When participating in Company-Hosted Services involving outdoor activities, physical exertion, or wilderness environments (including camping, fishing, expeditions, safaris), Clients and Partners are required to sign an individual Waiver and Release of Liability Agreement prior to the start of the event. Parents or legal guardians must execute this document on behalf of their minor children, expressly releasing the Company from liability for injuries arising from the inherent risks of such activities, in strict accordance with Florida law. Participation will be denied without a refund if this document is not executed.

2.5. The Company is not liable for lost items, transport schedule delays of external companies, weather conditions, or personal injuries sustained by Users during the consumption of services, except as explicitly provided by applicable law.

3. CONTENT AND MEDIA USE RULES

3.1. All text, graphics, photo, and video materials published on the Platform are the intellectual property of the Company or are lawfully provided to it by Suppliers and Partners.

3.2. Photo and video materials captured during official group trips, campouts, or cruises hosted by Universe Travel & Business may be published in promotional galleries on the website. By purchasing any group product, Users provide their unconditional consent to the use of their image (and the images of their minor children participating in the tour) for the Company's marketing purposes.

4. DISPUTE RESOLUTION, GOVERNING LAW, AND MANDATORY ARBITRATION

4.1. This Agreement, as well as any disputes arising from the use of the Platform or participation in the Company's programs, shall be governed by, construed, and enforced in accordance with the material laws of the State of Florida, USA, without regard to conflict of law principles.

4.2. Any controversy, claim, or dispute that cannot be resolved through amicable negotiations within thirty (30) calendar days from the receipt of a written notice of dispute shall be settled exclusively by mandatory individual arbitration in Broward County, Florida (Broward County, FL), administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

4.3. CLASS ACTION WAIVER: ALL USERS, CLIENTS, AND PARTNERS HEREBY UNCONDITIONALLY AGREE THAT ANY CLAIMS AND LAWSUITS SHALL BE PROCEEDED SOLELY ON AN INDIVIDUAL BASIS. CLAIM CONSOLIDATION, CLASS ACTIONS, OR REPRESENTATIVE ACTIONS IN ANY COURT OR ARBITRATION PROCEEDING AGAINST THE COMPANY ARE STRICTLY PROHIBITED.

5. COMPLIANCE WITH INTERNATIONAL SANCTIONS (OFAC COMPLIANCE)
5.1. By registering on the Platform or booking services, the User warrants that they are not located in a country or region subject to a comprehensive U.S. embargo and are not included on the Specially Designated Nationals and Blocked Persons (SDN) list maintained by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC). The Company reserves the right to immediately cancel any bookings and block accounts without issuing a refund if it identifies a violation of U.S. sanctions laws or international regulations.